❓ Frequently Asked Questions (FAQ)

What materials are KIKIS products made from?

KIKIS products are made from birch plywood produced from Latvian veneer. This ensures stability, durability, and suitability for everyday use.

How does production work?

The products are precisely handcrafted, and are carefully finished – sanding, edge finishing, and quality control.

Are the products safe for children?

Yes. Products intended for children are:

• finished by hand, ensuring smooth edges

• designed for everyday use in a children's environment

Are the products available immediately?

If the product is in stock, it is shipped within 1–3 business days.
If the specific product is not available immediately, it is made within 5–14 business days.

What delivery options are available?

We offer several delivery options:

• KIKIS courier

• Pickup on site at the address listed in contacts (by arrangement)

What payment options are available?

Payment can be made:

• by bank transfer

• by payment on the website 

• in cash, when receiving the goods on site or with the KIKIS courier

How to care for wooden products?

We recommend:

• cleaning with a slightly damp cloth

• not using aggressive cleaning agents

• avoiding prolonged moisture

Are the products suitable for offices?

Yes. The products are designed for everyday use and are suitable for use in offices and work environments.

Is it possible to return a product?

Yes. Returns are carried out in accordance with Latvian and EU consumer protection laws. Detailed information is available in the terms and conditions.

How to contact us?

If you have questions, contact us using the contact form on the website or by writing to the указанному e-mail address.