🔒 Privacy Policy


1. General information

This privacy policy describes how KIKIS, SIA, registration number 40203718465 (hereinafter – the Company), processes personal data obtained from visitors and customers of the online store.

The Company complies with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and the laws and regulations of the Republic of Latvia.

2. Personal data controller

Personal data controller:
KIKIS, SIA
Registration No.: 40203718465

Contact information is provided in the website section Contacts.

3. What personal data is processed

The Company may process the following personal data:

  • first name, last name

  • email address

  • phone number

  • delivery address

  • payment information (without access to full card details)

  • order information

  • IP address and technical information about the device

4. Purposes of personal data processing

Personal data is processed in order to:

  • process and fulfill orders

  • ensure delivery of goods

  • contact the customer regarding the order

  • ensure settlements/payments

  • comply with legal requirements

  • improve the website’s operation and user experience

5. Legal basis for personal data processing

The Company processes personal data based on:

  • performance of a contract (placing and fulfilling an order)

  • legal requirements

  • the customer’s consent (for example, for communication)

  • the Company’s legitimate interests (improving service quality)

6. Personal data retention period

Personal data is stored:

  • as long as necessary to fulfill the order

  • in accordance with accounting and legal requirements

  • until the customer withdraws their consent, if processing is based on consent

7. Transfer of personal data to third parties

Personal data may be transferred to:

  • delivery service providers (e.g., Omniva, DPD, KIKIS courier)

  • payment service providers

  • state authorities, if required by law

The Company does not transfer personal data to third parties for marketing purposes.

8. Personal data security

The Company implements appropriate technical and organizational measures to protect personal data against:

  • unauthorized access

  • disclosure

  • loss or destruction

9. Data subject rights

The customer has the right to:

  • request access to their personal data

  • request correction or deletion of data

  • restrict the processing of personal data

  • object to data processing

  • withdraw the given consent

  • submit a complaint to the Data State Inspectorate

10. Cookies

The website uses cookies to:

  • ensure the website functions

  • analyze visitor traffic

  • improve user experience

The user can restrict or disable cookies in their browser settings.

11. Changes to the privacy policy

The Company reserves the right to make changes to this privacy policy at any time. The current version is always available on the website.

12. Contact information

If you have questions about the processing of personal data, please contact us using the contact information provided in the website section Contacts.